Privacy Policy

Effective Date: [04/28/2025]

This Privacy Policy explains how the Lavanta Ride mobile application (hereinafter "App", "we", "our") collects, uses, and protects your personal data in compliance with Turkish legislation, including the Personal Data Protection Law No. 6698 (KVKK).

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, driver's license information (if required), and uploaded photos.
Payment Information: Bank card or payment system details used for scooter rental transactions, processed through a secure third-party provider (we do not store your card details).
Location Data: GPS data to show nearby scooters and track rental journeys.
Usage Data: Ride history, rental duration, routes taken, and user preferences.

2. How We Use Your Information

Your data is used for the following purposes:

To provide scooter rental services and calculate ride fees.
To ensure secure operation of the app and payment processes.
To display nearby available scooters and optimize routes.
To communicate for reservation confirmations, notifications, and support.
To analyze and improve service quality and user experience.
To fulfill our legal and regulatory obligations under KVKK.

3. Sharing Your Information

We may share your information in the following cases:

With payment service providers to process your transactions (we do not store your card details).
With contractors and technical partners who assist in operating the app.
With public authorities when required by law or regulatory requirements.
In case of business transfers such as mergers or acquisitions.

4. Data Retention and Security

We retain your personal data only as long as necessary to provide our services and fulfill legal obligations. We implement technical and organizational security measures including encryption and access controls in compliance with KVKK requirements.

5. Your Rights (Under KVKK)

Your rights include:

To learn whether your personal data is being processed.
To request information about the processing of your data.
To request a copy of your personal data.
To request correction or deletion of inaccurate or unlawfully processed data.
To withdraw your consent if processing is based on consent.

To exercise your rights, please contact us at: info@lavantaride.com

6. Policy Updates

We may update this Privacy Policy from time to time. Changes will be published in the App with an updated effective date. Your continued use of the App after such updates constitutes acceptance of the new terms.

7. Contact

If you have questions about this Privacy Policy, please contact us:

Lavanta Ride

Email: info@lavantaride.com

Address: [Yenigün, Mevlana Cd. No:76A, 07310 Muratpaşa/Antalya]